Podium is an all-in-one lead management and communication platform helping home services businesses to get more leads and make more money. Get the tools to streamline customer communications with two-way SMS interactions, enhance lead generation and conversion through Webchat and AI, and grow your business by collecting hundreds of Google reviews. All this is achieved through the preferred medium of over 90% of Australians—text messaging.
Boost your online reputation and stay ahead of the competition by:
- Sending quote notifications and reminders via SMS: Send quote notifications and automated follow-ups to your prospective customers via text to get faster responses and win more business.
- Segmenting your customer base for targeted communication: Leverage deep integration of CRM data like customer postcode and installed assets to send personalised messages.
- Sending Google review invites on autopilot: Stand out from the crowd by automating SMS review invites after each job is completed and grow your online reputation on Google.
- Sending job booking notifications and reminders: Use the power of text to keep customers updated every step of the way. Send a notification when a job is scheduled and reminders for upcoming jobs to keep your customers updated.
- Syncing all Podium interactions into AroFlo: Ensure AroFlo is the single source of truth for all your business’s data. Gain a comprehensive view of every customer with voicemail, phone calls, and SMS conversations in Podium, seamlessly integrated into customer notes in AroFlo.
- Importing and syncing contacts from AroFlo into Podium: Sync AroFlo customer profiles into Podium, enabling modern customer experiences at scale. From sending follow-up SMS messages based on job types to launching asset-driven SMS campaigns, the opportunity to automate is endless.
To find out more, contact Podium, and they’ll get you set up.
