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CASE STUDY

CCMS

Summary

Satisfied clients and outstanding workmanship, the dream of every trade, service or construction business. As the custodian of a four-decade-long legacy, Jake and Daniel Pope know the weight of responsibility that comes with ensuring CCMS meets these goals without compromise. Servicing clients spread throughout South Australia, Jake, Daniel and the team work hard to ensure that their place in the construction industry is cemented by efficient service and trust in the quality of their work.

The situation

With their time split between providing both trade and service expertise to projects of all sizes and scopes, the team at CCMS is dedicated to taking an even larger share of their industry. With AroFlo’s job management software at their back, they’re closer than ever to this goal. But it wasn’t always this way.

Needless extra work was what used to await Jake, Daniel and the team at the end of every day. Timesheets were created using pen and paper and then entered into their existing software by hand. But it didn’t end there, with each timesheet also needing to be double handled and manually pushed across to an accounting package before payroll could be processed.

Even when all this was done properly, CCMS’ old software system lacked the option to report on this crucial financial information, meaning something as simple as calculating whether a job came in at a profit or a loss was yet more work.

The stress created by this struggle was felt by everyone within the business, with field team members taking more time on the job to fill out endless paperwork and office staff putting in extra hours to get everything processed and filed on time.

The solution

It was clear to everyone at CCMS that their system needed a serious overhaul and AroFlo’s cloud-based functionality was the perfect fit. Recommended by an employee who had seen it in action, AroFlo allowed office and field staff to finally have the means to digitally process everything from job scheduling to timesheets from anywhere, and all within the one interface.

This was further enhanced by AroFlo’s interlinking with suppliers such as Reece, allowing CCMS to create and raise purchase orders within their job management software, before feeding that information into their accounting package with no double handling required.

AroFlo has helped CCMS expand without worrying about whether the logistics of the business can handle it, or as Jake and Daniel put it:

“Our business has grown because now we have a system that is smart enough and can keep up with our needs”.

Jake and Daniel Pope – CCMS

The results

Best of all, with AroFlo’s comprehensive reporting systems in place, Jake and Daniel finally have the means to gauge profitability and make informed decisions about the future of CCMS.

Within a month, CCMS had done away with physical paperwork entirely. Now utilising a modern job management system, the office team were suddenly spending a lot less time on payroll and other administrative tasks.

After a year and with the software fully integrated into the business, field technicians now spent only a couple of minutes each day logging their jobs, a huge change compared to the hours it took before AroFlo.

Now CCMS enjoys:

  • Increased invoicing turnaround
  • Increased staff productivity
  • Reduced paperwork
  • Faster timesheet completion
  • More billable hours
  • More overall revenue
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Profile

A complete building and maintenance solution for the construction industry. Specialising in plumbing, fitout, roofing and general maintenance.

Joined AroFlo: 2018

Located in: Central SA

Industry: Construction, Maintenance

Number of Employees: 20

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