The results for Dr.DRiP Plumbing have been both remarkable and visible, with Andy and the team now enjoying life as a 100% paperless business. Overheads are down, and the team can handle every part of the day-to-day job management process from within one software solution, a dream outcome for Andy, who values efficiency without compromise.
In the field, technicians can now send SMS messages to clients advising them that they’re about to call, which has drastically increased the answer rate of calls from 60% to 96%, according to Andy.
It goes without saying, too, that client relations have improved across the board as a result of AroFlo’s SMS capabilities. “It’s fast, easy to use and provides our customers with full transparency”, says Andy.
Now, as a result of AroFlo’s software tools, Dr.DRiP Plumbing is able to continue providing the always-improving service they pride themselves on.
“The adoption of technology is nonnegotiable for any successful trade business, and AroFlo is the perfect fit for us”
– Andy Smith – Dr.Drip Plumbing.