A powerful cloud-based tool, AroFlo allows Don to centrally manage all service calls and projects from the time jobs are logged in the system, through to final invoicing.
While the online tool is a time-saver for Don, it also gives his team the flexibility to travel directly to the job. No more wasted time tracking back to the office to collect client and job information.
Staff are accountable
Upon job completion, Don’s team records data, such as start and finish times, materials purchased and any OH&S issues via their smart phones. It’s all in real-time, so office staff can immediately kick off the billing process. “Entering everything online has put an end to losing wholesaler invoices or struggling to remember job details,” says Shane Phelan, electrician.
It’s led to a positive culture where staff are accountable. Office Manager Felicity West agrees: “AroFlo ensures we’re all accountable. The team appreciates that being accurate has a positive impact on everyone else down the line.”