Customer Service Manager

It’s my responsibility to ensure that the Customer Service Team runs smoothly and efficiently so we can deliver the best training and support experience to all our clients.

Each of our clients is unique and has their own business needs, requirements and reasons for using AroFlo so it is important to recognise this individual nature to ensure that our onboarding and support services are tailored correctly.

My background in science and engineering helps me manage the diverse range of staff who make up our Customer Support Team, while adult education experience and training helps ensure that our client training and support are always exceptional.

  • I Like

Good food, good beer and good company (and a good night’s sleep). Sunshine in the morning & doing stuff outdoors (when the weather is nice). Ancistrus & Litoria ewingi.

  • I Don’t Like

Spiders, bananas, megaswill, housework. Commercial TV/Radio, online profiles & ‘social networking’ websites. Having to pay full price for something.