AroFlo FAQs

/AroFlo FAQs
AroFlo FAQs2017-07-17T15:17:50+00:00
What can AroFlo do for you?2018-08-29T10:50:32+00:00

AroFlo is a web based job and compliance management solution that enables you to communicate with your mobile workforce in real time. Reducing paperwork and streamlining business practice, AroFlo will dramatically improve your efficiency and profitability.

What is Cloud software?2016-02-11T15:18:53+00:00

Cloud computing is a much bandied around term and sometimes over used, in simple terms it is software that is accessed and run in a web browser on the internet. When you use software “in the Cloud” all you are doing is opening a web page and logging intoc a website, it’s that simple.

AroFlo in the cloud

At AroFlo we fully embrace Cloud Computing; our whole business model is built around it. Our Job management software Aroflo is a cloud solution, our sales and marketing is done via remote session over the internet.

How does AroFlo compare to other job management software?2016-02-11T15:17:53+00:00

Unlike other job management systems, AroFlo is a full featured product at a price you can afford. It’s why we’ve grown to become one of the most trusted and respected business management solutions on the market.

The flexibility of our system allows you to use as little or as much as you need to streamline your workflows and automate your business processes.

But don’t just take our word for it. You can read a job management software review from Cloud 9 Bookkeeping Director Jeannie Doherty where she compares AroFlo with Simpro and The Service Manager, and gives her opinion on why she thinks AroFlo is Australia’s best job management software for tradies.

What are the benefits of an online management system over a software application on my PC?2015-09-14T09:40:51+00:00

AroFlo is a web based system that gives you 24 / 7 access from where ever you have internet access. This eliminates the need and prohibitive costs of IT infrastructure required for software based applications. By offering AroFlo as a hosted service, your business will benefit from a powerful system and support for a fraction of the cost of managing a software application yourself. AroFlo also gives you the freedom to work offsite including the ability to travel long distances away from your office and log in as if you were never away from your desk. This includes international travel.

Does AroFlo provide support and training?2015-09-14T09:41:11+00:00

As AroFlo is a managed service, support is the corner stone of our product.

Our product support includes:

  • User manual
  • Knowledge base
  • Online support
  • Phone support
  • Web cast training sessions
Can I get help to set up my compliance and other industry specific forms?2015-09-14T09:41:32+00:00

Our support team can help you set up your forms on AroFlo. If you need to set up your compliance procedures from scratch, we have compliance partners who can help you with that.

How do I pay for AroFlo?2015-09-14T09:41:52+00:00

Rather than a one off fee, we offer a subscription based system where you are billed once a month via direct debit.

If I have a new idea for AroFlo what can I do?2015-09-14T09:42:23+00:00

We love to partner with you and share your ideas that can help improve the functionality of AroFlo. Many current features on AroFlo were customer inspired. Call us at anytime to speak to our staff about what is on your mind.

Is it time consuming using the features of AroFlo?2015-09-14T09:42:43+00:00

Taking the time to set up AroFlo properly, ensures the best outcomes for your business in terms of cost reduction and increased productivity. Our staff can advise you on a simple step by step process tailored to your business requirements to implement AroFlo successfully.

Our employees are tough on their tools, how are we going to maintain a pool of PDA devices?2015-09-14T09:43:03+00:00

AroFlo recommend a range of handheld devices with protective cases and also rugged devices designed for extreme conditions. Some of our customers prefer to use notebooks out in the field or small laptops. We can help you work through your needs and come up with a solution that suits your business and staffing requirements.

Some of our staff have never used a pc before, can they pick up AroFlo quickly?2017-07-17T15:18:01+00:00

AroFlo has been designed specifically for trade service industries. We know that many staff have expertise in their trade however they have not had the exposure to computers. We have built an interface that is logical and easy to use. Many of our existing clients have rolled the system out for staff who have never used a pc before. Not only have they enjoyed the experience, some have become stand out advocators of the AroFlo system, simply as it is so easy to use compared to the timely paperwork of manual systems.

How can I be sure my data is secure?2015-09-14T09:44:04+00:00

AroFlo is a managed service that is hosted in an Enterprise level data centre that uses industry best practicesfor security, backups and redundancy and guarantees 95% uptime and data integrity. We value your security and demand the best performance that is available by utilising high-end hardware and servers to house your data.

How long will it take me to get AroFlo up and running?2015-09-14T09:44:22+00:00

A minimum of two days can have you up and running but most projects run over a week or two. This allows time for us to enter your base data and training for your staff.