FAQ

You can find a full pricing list for AroFlo here.

Note that below each price is an indicator of whether a cost is either a one-off or recurs over a set period (usually a month or a year)

AroFlo Go is designed for sole traders and small businesses who only need the essentials to operate their business.

It’s the same job management software for tradesmen, builders and service professionals, just refined for those who operate on their own.

If you have around three or more staff or are looking to tackle complex operational issues using AroFlo, our flagship full-featured software is most likely a better fit for you.

We call AroFlo the best job management software of its kind simply because it’s so different than the alternatives that exist today. Unlike other solutions on the market, our software is a full-featured cloud-based product that comes complete from day one if you choose, all at a price that’s affordable for any size or scope of business.

Our unique situation is one of the reasons why we’ve become one of the most trusted and respected job management systems on the market.

Absolutely not!

AroFlo is an end-to-end software solution for any industry within the trades, services and building sector.

We have thousands of customers ranging from:

  • Electrical
  • Plumbing
  • HVAC
  • Building and construction
  • Facilities maintenance
  • Solar
  • Landscaping
  • Fire services
  • Vending machine service
  • Locksmiths
  • Security
  • Pest control
  • Cleaning
  • Audiovisual
  • Painting

Feel free to check out our case studies on the transformative power of AroFlo if you’d like more information.

AroFlo is an entirely web-based application. This means you can access it from virtually any internet-enabled mobile device or computer.

AroFlo is also completely backwards compatible between different devices and operating systems, so it will look and operate just the same whether you’re on an iPhone or a Windows PC for example.

Flexibility.

Being a cloud-based solution, AroFlo can be opened and used from any location, any time, on any device with a stable internet connection. This makes it one of the best job management software options for those wanting to oversee every aspect of their business and remain in control of their operation no matter where they might be.

You bet it does! As part of AroFlo’s functionality, you’ll have access to a number of fantastic tools that make project management a breeze at all stages.

Our flagship feature for project management is our fully integrated Gantt Chart system, an amazingly powerful tool that you can check out here.

Absolutely not!

  • AroFlo is an end-to-end software solution for any industry within the trades, services and building sector.
  • Our software assists thousands of professionals working in industries ranging from:
  • Electrical
  • Plumbing
  • HVAC
  • Building and construction
  • Facilities maintenance
  • Solar
  • Landscaping
  • Fire services
  • Vending machine service
  • Locksmiths
  • Security
  • Pest control
  • Cleaning
  • Audiovisual
  • Painting

Still not convinced? Check out an industry-relevant case study or two on the transformative power of AroFlo and see why we’re trusted as the best job management software for tradesmen, builders and service professionals.

AroFlo Go is designed for sole traders and small businesses who only need the essentials to operate their business.

It’s the same job management software for tradesmen, builders and service professionals, just refined for those who operate on their own

If you have around three or more staff or are looking to tackle complex operational issues using AroFlo, our flagship full-featured software is most likely a better fit for you.

AroFlo isn’t just for trades and services, its customisable kit of features makes it a fantastic fit for the construction industry as well.

AroFlo packs all the necessary features to thrive as a builder, such as JSAs and OHS compliance, project management features and all the reporting tools needed to keep on top of any build.

You can check out the full list of features here, but rest assured that AroFlo is anything but ‘just a job management software for tradesmen’.

You bet it does!

As part of AroFlo’s functionality, you’ll have access to a host of fantastic tools that make project management a breeze at all stages.

Our flagship feature for project management is our fully integrated Gantt Chart system, an amazingly powerful tool that you can check out here.

No matter the size or scale of your business, AroFlo is without a doubt the best job management software for enterprise-level operations.

Our feature list spans everything from project management to real-time scheduling services.

This doesn’t mean that we don’t understand that there is no ‘one size fits all’ approach to enterprise operations, however.

We tailor our software solutions to the exact framework of your organisation and ensure that the solutions we provide always offer increased efficiency and profitability at every turn.

If you work for yourself, we recommend checking out AroFlo Go. It’s designed to be the best job management software option for those needing just the essential tools to help run their business.

This includes features such as field service connectivity, quoting, job management and purchase orders all within an easy to use interface.

If you take on more staff in future or feel like you need further functionality, you can always upgrade to the fully-featured version of AroFlo whenever you like.

AroFlo isn’t just job management software for tradesmen, as its customisable design makes it suitable for potentially any service-based industry.

We have thousands of happy customers utilising our software across a range of industries including:

  • Electrical
  • Plumbing
  • HVAC
  • Building and Construction
  • Facilities maintenance
  • Solar
  • Landscaping
  • Fire Services
  • Vending Machine Servicing
  • Locksmiths
  • Security
  • Pest Control
  • Cleaning
  • Audio Visual
  • Painting

Want to know more about how your industry fits in with AroFlo’s mission to be the best job management software for tradesmen, builders and service professionals?

Check out our case studies on the transformative power of AroFlo.

AroFlo is a cloud-based job management software for tradesmen, builders and service professionals working throughout all industries. Our system aims to automate and streamline your work processes, while also lifting the burden of excess time spent on administrative tasks.

Designed and built by innovators who possess a wealth of experience in trade-based operations, AroFlo is renowned by its customers as the best job management software in its field for improving efficiency and profitability.

You can find a full pricing list for AroFlo here. Note that below each price is an indicator of whether a cost is either a one-off or recurs over a set period (usually a month or a year).
We understand that choosing the right software for your company is a tough decision. You want to get it right the first time and prevent the need to start looking again a few years down the track.

As for why you should choose AroFlo specifically, we believe our job management software for tradesmen, builders and service providers is the best choice because it grows with you.

Our focus from day one has been ensuring that the software you use every day will never let you down. Whether you decide to scale upwards or outwards in future, you’ll always have the support of your AroFlo system at your side.

Over the years AroFlo has grown extensively from just being a job management software for tradesmen, builders and service people to now providing so much more.

This includes functionality such as service delivery, GPS tracking, scheduling, recurring maintenance and project management, just to name a few key features.

If you’d like to know more about the full functionality of AroFlo, check out our features page or book a demo and find out why we’re the best job management software for tradesmen, builders and service professionals alike.

To get started with AroFlo and then get the most out of it, you’ll ideally need the following:

  • Stable internet access (both in-office and on the move).
  • A computer or laptop capable of connecting to the internet.
  • As many mobile devices such as tablets and smartphones as you have people who need to access AroFlo (provided they are working apart).

Please note, however, that the exact tech required to meet your needs while using AroFlo may vary. During our new customer orientation process, your dedicated support specialist will discuss all the details of what you need to get up and running.

Yes!

You’ve come far enough to find us online, which makes you 100% tech-savvy enough to use our job management software.

If you decide to book an AroFlo demo, you may find that our software is a lot to take in initially. But once you sign up, you’ll be assigned your own specialist AroFlo Consultant who will assist you in learning to tailor the software to the needs of your business.

Our consultants are the best in the business at what they do, and they’ve helped over 10,000 tradies empower their operations with AroFlo.

Your training, in particular, will be delivered at a pace you decide, so don’t worry, you’re more than up to the task of mastering AroFlo!

How swiftly you get AroFlo integrated into your business depends heavily on your individual investment into the software. Because of this, we don’t like to restrict your thinking to a certain timeframe, when it may end up being much shorter than usual.

Your interaction with the system between sessions and the time you dedicate to our self-learning tutorials make a huge difference when it comes to the speed of your setup.

Instead of giving you a rough estimate that could be completely false, we’ll say that the more time you put into learning the software initially, the less time you’ll need to learn it inside-out in the long run.

Take advantage of our Learn to Earn incentive and get up to $150 off your first invoice by completing each of our three self-learning tutorials and you’ll be off to a great start!

Of course!

As part of your monthly subscription, you’ll be provided with the required amount of training with AroFlo enable you to use the software at full capacity.

We’ve built our business model around exceptional support and training, it’s one of the reasons why our customers recommend us as the best job management software for tradesmen, builders and service professionals.

Once you sign up, you’ll be assigned a dedicated AroFlo consultant, who will assist you throughout the entire implementation process.

Our consultants are an amazing bunch of talented and caring professionals, who will work diligently with you via our remote support software to establish your business logistics within AroFlo.

If you have any questions or want to work further on your own in between sessions, check out our comprehensive and easy to navigate Help section. Here you’ll find a full user manual, as well as interactive walkthroughs and videos that can make training yourself with the system a breeze.

Not at all,

AroFlo support is included in your monthly subscription, giving you the technical guidance needed to learn the software inside and out.

Your dedicated AroFlo consultant will book you in for as many sessions as is necessary to gain technical proficiency over the features you need within our job management software.

Because your implementation process will depend heavily on the individual needs of your business, we recommend visiting our pricing page for more information.

Absolutely not.

The only thing we believe should lock customers into AroFlo is their utter satisfaction with our software.

Because AroFlo is a premium job management solution offered at a very affordable price, we have full confidence in our system and don’t believe you should be restricted by locking yourself into a contract.

We offer a month by month billing schedule and you’ll only pay for what you use, which itself is decided by the amount of staff you have accessing the system.

For more information check out our pricing page here.

For sure!

AroFlo currently integrates with a number of industry-renowned accounting packages such as Xero, MYOB, Quickbooks and Reckon.

We can even import select data from your existing accounting package into AroFlo when you make the switch to our job management software. Visit our Accounting Integration page for more information.

Easily.

Providing the best job management software we can means empowering our customers with the data they need to make informed decisions about the future of their business.

AroFlo allows you to create, save and then export insightful reports to your precise requirements. Capturing an in-depth overview of your entire business is quick and easy, ensuring you can focus in on improvements without wasting time trying to draw out the data you need.

For more information, visit our business reporting page.

Sure is,

AroFlo offers a range of tracking options that allow you to trace and verify where your staff are, what they’re working on and where they’re going next after they finish the job.

Once your GPS system is set up and installed in a vehicle, your office staff will be able to draw down real-time logistical data to allocate staff to jobs right away.

For more information on why AroFlo is the best job management software for GPS tracking, visit our dedicated GPS page here.

Absolutely, your company data can be imported into AroFlo and used from day one if you choose.

This includes information such as:

  • Clients
  • Locations
  • Suppliers
  • Assets
  • Tasks
  • Quote line items

Our team at AroFlo can also assist with more detailed imports such as inventory data and information from your accounting package, letting you get up and running even faster.

Due to its cloud-based systems, AroFlo requires a steady online connection to be used at its full capacity.

This doesn’t mean, however, that it can’t be used effectively without a connection. AroFlo’s Field feature offers offline functionality that allows you to create tasks, record labour and materials, and update expense information while not connected to the internet.

As with all cloud-enabled systems though, it’s important to connect your applicable devices to a solid internet connection wherever possible. This ensures that they can sync with any changes to your overall AroFlo system, letting you enjoy all the great tools our job management software offers.

You can expect the same degree of account security from AroFlo as you would from any other premier software provider.

In addition to a traditional username and password system, we also support multi-factor authentication across any device, keeping your account locked down against potential unwanted acces

Getting in touch with one of our friendly customer service team is super easy. Simply visit our Help and Support Page and choose how you’d like to contact us.

Rest assured that there’s no issue too big or small for us to handle. We’re always looking for ways to ensure we’re offering the best job management software experience we can, so don’t hesitate to drop us a line and speak to a member of our team whenever you need us.

For enquiries outside regular business hours (8:30 am – 5:00 pm, Melbourne, Australia time), we recommend sending us an email or submitting a ticket and we’ll be right with you as soon as we can.

Listening to our customers is something we’ve always been passionate about at AroFlo. The ideas our users have shared over the years have given us the inspiration to add new features and functionality to further cement our place as one of the best job management software options on the market.

We’re grateful for any feedback you may have and make every effort we can to encourage our customers to share their thoughts and suggestions.

You can have your say by contacting our friendly customer support team, by submitting an enhancement request via the support service or by leaving a new post over at the AroFlo Community forum.

Taking the time to set up AroFlo properly and begin to get your head around its features will give your business the best chance at success with our job management software.

To begin your journey, you can check out the Getting Started with AroFlo guide and work through each of the 5 easy to understand tips.

We then recommend working through AroFlo’s self-learning tutorials, which cover basic walkthroughs on some of the core features you’ll be using to enhance your business operations.

As an added bonus, each of the three components you complete before your first consultant-guided session will earn you $50 off your first invoice, for a total of $150 if you complete them all!

Not at all,

AroFlo support is included in your monthly subscription, giving you as much technical guidance as you need to learn the software inside and out.

Your dedicated AroFlo consultant will book you in for as many sessions as is necessary to gain technical proficiency over all our job management software’s features.

To learn about how the individual needs of your business may affect the overall cost of your package, we recommend visiting our pricing page for more information.

The beauty of AroFlo is its ability to grow alongside the needs of its users.

We’re constantly adding new features, enhancements and integrations to our job management software based on client feedback.

Our aim is to make AroFlo the best job management software for tradesmen, builders and service professionals operating in even the most niche industries. While something you want from AroFlo might not be available in the form you’re used to, it may still be there and just implemented in a different manner.

We encourage you to bring any questions you have about functionality to your customer service consultant and we’ll happily chase up any queries you may have.

First of all, let us just say thanks for deciding that AroFlo is worthy of recommendation!

If you refer a mate and they sign up to AroFlo, we’ll start by crediting your account with $250. We’ll also give your mate their first month of AroFlo on the house, so they have time to see why you’ve recommended us as the best job management software around.

All they need to do is mention your business name when they call to book their AroFlo demo, how easy is that? For more information, check out our refer a mate page.

Yes, we do!

We’re always on the hunt for amazing businesses who can share their AroFlo expertise with others looking to revolutionise their operations.

If you’re keen to help us show everyone we can why AroFlo is the best job management software around, we’ll help you out with some great benefits and opportunities to promote your own professional work as well.

Check out all the details here and don’t hesitate to get in touch if you’re like to know more!

Yes,

AroFlo lets you manage users and restrict the access of individual members to only the features you want them to see. We aim to ensure that our software keeps your business information safe, by letting you lock down key parts of your operations within your AroFlo system any time.

This makes AroFlo one of the best job management software solutions for industries that rely on everyday interactions with third-party operators such as contractors.

For more information on how to restrict user access, get in touch with one of our customer service team and they’ll show you how.

It sure does,

AroFlo’s unique position as a cloud-based software solution lets you securely store and access files of any type, from any device, at any time.

Our document storage system is one of the reasons why our customers recommend us as the best job management software for tradesmen, builders and service professionals who handle large amounts of paperwork in their day-to-day operations.

For more information visit our document storage page.

You sure can.

Providing the best job management software options means making sure that everyone can jump right into AroFlo and start operating more efficiently.

If someone other than you handles the books or your day-to-day scheduling, we’ll provide them with relevant AroFlo training sessions wherever applicable, and ensure they’re equipped with all the tools needed to use your system effectively.

Please contact our customer support team for more details.

Good news, AroFlo offers both Office and Field users direct access to online supplier catalogues from an extensive list of leading brands and trusted providers.

This positions AroFlo uniquely as a job management software that tradesmen, builders and service providers can rely on for their parts and materials as well as their everyday operations.

This is also a gamechanger if you require the information on your quotes, purchase orders and invoices to reflect up to date pricing.

You can check out the feature in more detail here.

Being a cloud-based company, we understand the need for a continual focus on data security.

AroFlo is safeguarded by multiple layers of defence against unauthorised access. We utilise only the latest security hardware and then back this up with software defences such as reCAPTCHA that ensures our systems are incredibly secure against malicious attacks.

We also only engage with trusted service hosts for our client-related operations, so you can rest assured that your data will never be at risk.

It does indeed.

You can use the AroFlo API to allow Accounting and ERP software not natively supported by AroFlo’s Integrations to connect, retrieve and update information offered within AroFlo’s software features.

As this is quite a complex piece of connectivity, we recommend starting by asking one of our friendly team about AroFlo API for more details.

Which payment gateways are supported by AroFlo?

AroFlo is proud to be partnered with a wide range of leading payment gateway providers.

Currently, you can utilise:

  • Stripe
  • Eway
  • NAB
  • worldpay
  • Pin Payments
  • Authorize.Net
  • Braintree

With support for more fantastic gateway providers on the way soon!

Absolutely,

AroFlo’s API connectivity lets you sync up our job management software with popular calendaring options such as Outlook, Google Calendar, iCal and Yahoo Calendar.

If you’re looking to get the most out of AroFlo however, we recommend utilising the built-in calendar included in AroFlo’s software package.

Aside from having a strong password and never sharing the details of your account with anyone other than trusted parties, you can also enable multi-factor authentication on your account.

Simply download an Authenticator app (we currently support Google Authenticator, Microsoft Authenticator and Authy) and then follow our simple guide to enable it within your AroFlo system.

Have more questions that aren’t answered here?
Get in touch, our experts are ready to help

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