) is committed to protecting the privacy of your personal information that we collect through this website www.aroflo.com (Site
), the AroFlo software (Software
) or directly from you, being the person, organisation or entity that uses our Site or services (referred to as you
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our Software, this Site or any products and services offered on it.Collection of personal information
The type of information we collect may include:From our Site and services generally:
name;contact details including email address and telephone number;demographic information such as postcode;preferences and opinions; andany other information requested on this Site or otherwise requested by us or provided by you.From our Software:
name;photographs;contact details including email address, address and telephone number;business contact details;geolocation;preferences and opinions; andany other information requested on this Site or otherwise requested by us or provided by you.
Your use of our Site:
As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
Your opinion and feedback:
We collect and use the information for purposes including:to provide product and services to you; to contact and communicate with you; for internal record keeping; for market research and business development including website and software development; and for data analytics purposes.If you use our Software, we may also collect and use the information for purposes including:for marketing including direct marketing; and to send you promotional information about third parties that we think may be of interest to you.Disclosure of personal information to third parties
We may disclose personal information to:credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them; courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; third parties, including agents or contractors such as MailChimp, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and third parties to collect and process data including Google Analytics or other similar businesses.
Choice and consent:
Your provision of third party information:
If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
to unsubscribe from our email database, or opt out of communications, please contact us using the details below.Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.No information transmitted over the Internet can be guaranteed to be secure.
Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.We may use Google Analytics and Google Tag Manager to collect and process data.
To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/
or any other URL Google may use from time to time.Links to other websites
For any questions or notice, please contact our Privacy Officer at:
AroFlo Innovations Pty Ltd (ABN 85 638 665 362) t/a AroFlo
Suite 13, 12 Maroondah Highway
Ringwood VIC 3134
Last update: 13/05/2022