1. Choose new technology wisely
At the end of the day, your first concern as a business owner should always be whether a new piece of technology is going to add value to your operations. But with so many products on offer, it can sometimes be tricky to identify which one is going to be the right pick for your business. Choosing a system that makes the work of you and your employees faster and easier is the best way to combat tech resistance and functionality should always come first because of this.
2. Pick the right time to adopt new tech
Almost as important as what tech you choose to add to your business is when exactly you choose to integrate it. The quieter things are, the easier your employees will find it to absorb the necessary information and learn to operate new technology effectively.
Consider though that other factors like the time of year can also play a major role in the effectiveness of training and other integration activities. For example, the first quarter of every year may be a bit busy. But it’s still a fantastic time to schedule demos and learning sessions for new technology because everyone is still fresh. Always remember, however, that any larger than usual jobs currently on the go could distract employees and make them more resistant to technology simply because they are completely focused on something else.
3. Build a proper roll-out plan
When introducing new technology, you need to be realistic about the effectiveness of providing your employees with something and expecting that they learn it inside out on their own. Instead, sit down and work out the whens, whys, and hows of your integration before you even think about presenting it to your staff. With good planning, you can pre-empt any resistance by employees and put systems in place to ensure that everyone is on board completely.
4. Reveal new tech to employees carefully
You may be tempted to reveal a cool new piece of technology with some fanfare but first consider this, is it going to wow your employees or is it going to raise concerns? A more measured reveal of something new can ensure that nobody comes off confused or fearful of the implications of new technology (as we mentioned above) and keep initial and enduring resistance to a minimum.
5. Ensure a smooth integration
Nothing gets employees off side with new technology like teething problems and the fewer mishaps you have at launch, the less resistant your workers will be to adopting it into their professional lives. Remember that your employees judge their professional worth on the quality of their work and anything that threatens to compromise their work can quickly be rejected as not worth the hassle.
6. Setting cut off dates and deadlines
As we covered in our section on lack of urgency, sometimes employees can resist technology changes simply because there’s no push to integrate it into their work quickly. Encouraging technology adoption only works if there are clear expectations placed on employees right from the start and a firm date for full integration ensures everyone knows this is the case.
7. Revisiting and refreshing employee knowledge
After a successful technology integration, your employees should be happily utilising your chosen enhancements without issue. Old habits, however, can creep back in given time and a scheduled refresher can ensure that your workforce is still using the tech to its fullest.
Always keep in mind that tech resistance comes in many forms and what we’ve outlined in this article is only the start of a much deeper conversation. The more transparent you are about the place of new technology in your business, the more comfortable your employees will feel about adopting it into their work. This is the key to minimising tech resistance and by keeping what we’ve covered in this article in mind, you’re already off to a great start.
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