Focused on long-term success, KAT Electrical needed a sustainable option for their growing business

For any business, establishing your speciality means great things for your growth.  KAT Electrical is no different; it undertakes projects from design to installation.

But specialising is a lot of work, especially for a small team. Providing tailored electrical and communication solutions means no two projects will ever be the same, which means no two supply orders will be the same either. Each of their clients is unique, and keeping up with those parts left the team swamped with details. And all those details? That means plenty of paperwork: orders, invoices, design documents, you name it. 

While the team had their plates full, providing specialised projects made it hard to say no to clients' needs. KAT Electrical needed a way to keep up with the situation and had to rely on an overseas virtual assistant to handle the admin work. Added on top of all that? Trying to stay up with the challenges of an always-changing market.

KAT Electrical is always looking for ways to provide economical solutions for its clients, focused on the long term for every job, start to finish. That sustainable, future-proof attitude spurred the team towards a solution that would grow with them. Thanks to strong word-of-mouth recommendations from other businesses their size, KAT Electrical chose to go with AroFlo in 2017.

From the start, KAT Electrical saw the difference using AroFlo. Implementing projects from concept and  design onwards means they need software that can work at the early project stage, and AroFlo’s cloud-based features could help their team anywhere, any time.

20 hours a week for a VA to do admin is no small amount, so streamlining those tasks with job management software was a boon for the business. Since using AroFlo, their turnaround for invoicing has improved by 80%. Not only did it save KAT Electrical considerably, but running all their documents through AroFlo means they can personally keep track of their cash flow, costs and invoices without sacrificing hours each week. Staff enjoy the benefits, too, slashing time spent on field paperwork in half.

For KAT Electrical, AroFlo had the features their business needed and features they hadn’t even considered yet. Features like creating their own progress claims for each stage of a job straight from the app,  meaning invoices went from headaches, to taking under an hour each month. Easy integration with Xero meant no worries about keeping track of payments.

Ongoing projects for a business mean more risk, delays and moving parts, and KAT Electrical’s unique jobs and designs for each client meant they needed to know their projects inside and out from the get-go. It was great news to hear that AroFlo integrates with Groundplan, so take-offs and quotes could be done from one place. 

Staying on schedule is essential, and with AroFlo’s calendar scheduling and job tracking, KAT Electrical gets insights and real-time project updates. As you can guess, these are some of their favourite AroFlo features. 

Take it from them: “Whenever we think “I wish we could do that,” we search the help centre and find exactly what we need.”

And it’s not just the software that gets it right for KAT Electrical, but the whole support team at AroFlo. For KAT Electrical, it’s not a one-and-done installation but an ongoing process. Whenever they need additional help, whether from a new feature or development, contacting the team is “easy; they always provide great customer service when called on.”

Thanks to AroFlo, KAT Electrical has found an all-in-one solution that scales with its business, one that can keep up when busy periods hit. Since implementing AroFlo, KAT Electrical has seen a 25% increase in revenue and staff productivity. For them, it’s going from strength to strength the longer they use AroFlo. 

With AroFlo streamlining their invoicing and purchase orders, KAT Electrical has the insight and flexibility to keep up with fluctuations in the market. Now, KAT Electrical can focus on their projects to the fullest. ‍

“It has saved us a huge amount of time and cost on admin, I have no doubt the business runs much more efficiently the longer we use AroFlo.”

With their business being sustainably minded for clients, it just makes sense that KAT Electrical wants the same from their software. The features, ease of use and great support mean AroFlo is here for the ride, and we can’t wait to see what future developments are in store for KAT Electrical.