As 2019 draws to a close, we’ve started to reflect on the year that’s been and the development and growth of AroFlo. Our software enhancements will continue to roll throughout 2020 with a focus on further streamlining your work processes to save you even more time.
Read on to learn about our latest highlights:
- Office and Field: AroPoint GPS Tracking Launch
- Office: Permission Group Search
- Office: External Access on Support Request
- Office: Client Default Discount
- Office: Delete Inventory Categories with Sub-Categories
- Office: Named Tabs to Keep You Organised
- AroFlo: 2019 Christmas and New Year’s Support
- AroFlo and You: Partnered for Success Winners Announced
- Refer a Mate: Get Rewarded
- What’s in the pipeline?
Office and Field: AroPoint GPS Tracking Launch
Our latest innovation, AroPoint GPS Tracking, has now officially launched. AroPoint GPS offers a greater range of features to enhance visibility and reporting of all your GPS devices in AroFlo.
What are the main benefits of AroPoint?
- Create different levels of visibility per user
- Link multiple assets to one tracking device
- View the extensive tracking history and run detailed reports
- Create geofences and set up alerts so you know when assets enter or leave certain geozones
- Add points of interest to the map, e.g. supplier locations and work sites
- Retain tracking history when you move a user from one asset to another
Office: Permission Group Search
You may have noticed the recent improvements to the way permission groups are displayed. The main change is that the list now contains a search filter, which will remain active even when viewing another permission group.
Another handy addition is that the list is now sorted alphabetically, to make it easier to find what you are looking for.
Finally, the header will remain at the top, even when you are scrolling down the list.
Office: External Access Support Requests
As you may know, when you contact AroFlo for certain support request types, such as System Issues or Data Import Requests, we require permission to access your AroFlo site. We have now added an ‘Enable External Access’ tick box to the support request form, and the box is ticked by default.
This saves time if AroFlo support staff need to access your AroFlo site to assist with your support request. We will only access your site in accordance with our:
- terms of service
- privacy policy.
If you untick the box, we will contact you to request access, if required, which may extend the resolution time.
Office: Client Default Discounts
We recently introduced default discount percentages for labour, materials, and expenses that can be applied to specific clients.
This is useful if you want to apply discounts for certain aspects, as opposed to setting an overall client-specific markup.
Office: Delete Inventory Categories with Sub-Categories
AroFlo now lets you go one step further and delete inventory categories that have sub-categories, making it faster and easier to keep your inventory lists under control.
Note: As inventory category deletions are permanent, AroFlo will ask you to confirm that you definitely want to proceed with a deletion. If you click Yes, all the sub-categories and any items within them will be permanently deleted.
Office: Named Tabs to Keep You Organised
AroFlo has made it easier for those who use multiple tabs in AroFlo – each tab now displays the name of the relevant area in AroFlo. This is a handy little addition to AroFlo, allowing you to keep multiple tabs open at the same time.
AroFlo: Christmas and New Year’s Support
Christmas breakup:
AroFlo will be having a Christmas breakup lunch on Friday the 20th of December at 12:00PM AEDT. We will not be taking support or training calls from 12:00PM to 5:00PM AEDT except for calls about emergency technical issues.
While many of our clients will take a much needed Summer break this year, a select team at AroFlo will be here to support those of our clients who are working throughout the Christmas and New Year’ period.
Technical Support:
Our Technical Support will be available over the holiday period during normal business hours. The emergency line will be available after-hours, on the weekends and over the public holidays for emergency technical issues.
Training:
Customer Training will not be available between Friday the 20th of December and Friday the 3rd of January 2020.
Our Technical Support and Customer Training staff will be back to normal hours and full support will be available from Monday the 6th of January, 2020.
AroFlo and You: Partnered for Success
Thank you to those who participated in the AroFlo: Partnered for Success promotion. It was a great success and a fabulous opportunity to let others know how AroFlo has helped your business – and ultimately, your clients.
AND THE WINNERS ARE….
- Astill’s Electrical Services, QLD
- HeatCool, VIC
- Velocity Electrical, NSW
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Refer Your Mate: Get Rewarded
If AroFlo has helped turn your business around, why not tell your friends and family and get rewarded!
There’s never been a better time. If your mate signs up before the 29th of February 2020 and mention your company as the referral, they will receive:
- $250 off their training and support
- $250 off cloud accounting integrations
And for you? If your mate signs up to AroFlo we’ll bang a $250 credit onto your account.
*Full details on website.
What’s in the pipeline?
- Field UI update – Task Worksheet
- AroPoint GPS launch
- Layout tables for task records linked to invoice line items
- Default email setting per area type
Would you like to know more?
If you’d like to learn more about any of our latest updates, call and book in a session with one of our friendly Customer Service team members, or send us a support request via the AroFlo Help menu.
