Before AroFlo, the process of logging jobs meant no one at Reed Plumbing and Drainage was a stranger to trekking back to the office after work.
The team used digital cameras to take photos on-site, which resulted in SD cards frequently being lost or misplaced. Back at the office, this made keeping track of individual jobs files an absolute nightmare.
Double handling was also a constant issue, with staff members often having to manually type notes and download photos more than once across the life of a job.
These problems by themselves were bad enough, but an ever-growing team also meant that more and more paperwork was piling up at the end of each day.
With issues mounting, the team at Reed Plumbing and Drainage knew that to futureproof their success, they first needed to leave behind their outdated practices and seek a new way of doing things.