SUCCESS STORIES

With a strong focus on customer service and safety, ASK Electrical Group have carved a name for themselves

Operating wasn't always easy, and life before AroFlo's software and PROTRADE's expert guidance left very little time for business building.

Let's talk about your WorkLife before AroFlo

Before AroFlo, ASK Electrical Group relied on a baseline job management program, but as they grew, it became clear that a more comprehensive suite of tools would be necessary. Luckily, after acquiring a new business in August 2022, they found it was already using AroFlo and were impressed by the software's 'next-level' capabilities. Recognising the software's potential, the team committed to keeping AroFlo in the new business and adding it to the existing one as well.

What's been the major impact on your business?

AroFlo's robust reporting capabilities initially drew ASK Electrical Group to keep the software, as it allowed for the clear and concise presentation of the information that each business generated daily. The transition to AroFlo was equally clear, concise and well-supported. With training sessions, videos, and ongoing remote and over-the-phone assistance, the team felt comfortable exploring the software fully.

AroFlo's easy-to-use, full-featured, and organised information delivery helped ASK Electrical Group solve its operational problems. But all that rich business data only goes so far. After setting up both systems, the team decided that some expert advice would help them prioritise the next steps for the group and continue on their path of success and growth. 

After seeking the help of PROTRADE United's expert trade business coaching staff, ASK finally had the missing piece of the puzzle. Guidance from ex-tradespeople with longstanding experience in trade business digitisation gave the team a sounding board to develop their ideas and refine AroFlo's software tools to better fit the business's needs. 

The team can't recommend their advice and guidance enough, saying it gives them the confidence to succeed and helps them fully understand the numbers behind each business.

How are things going now you're up & running?

Just a month into their AroFlo journey, ASK Electrical Group had already begun seeing the benefits of the right software and the right advice. Jobs were running smoother, and the team were getting better at choosing the right methods for the right jobs. This added transparency meant their staff knew what was expected of them, reducing confusion and making for a much happier workplace.

The team highly recommends both AroFlo and PROTRADE to anyone who wants to gain more digital knowledge and skills in their field and put what they've learned into practice quickly and easily.

The impact AroFlo has had on ASK Electrical Group is nothing short of transformative. A host of improvements across their operations are all contributing to growth and future success. From reduced invoicing and paperwork times and boosted billable hours and revenue to the positive effects on staff productivity and even fuel costs, the benefits are clear.

The time ASK Electrical Group has saved has been reinvested in the field, making the team more efficient than ever. But they aren't done yet, and the team's ongoing success proves just what a trade business can do with the right infrastructure and support.

Client Profile

What they do:

Electrical Contracting Business

Who they help:

Domestic, Rural and Industrial

With AroFlo since:

2022

Industry:

Electrical

Number of employees:

10

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