Communication is everything when running a trade or service business. The clearer your instructions are, the more informed your technicians become, which makes jobs run smoother and keeps customers satisfied with the efficiency of your service.
But picking up the phone and making a courtesy call to your client or getting in touch with your technicians in the field can take time. Even five minutes spent on the phone multiple times per day can seriously cut into your working hours, costing you a lot in the long run.
The solution seems simple: integrate a message alert service into your business that dispatches messages to clients and employees much faster. But that too has its own considerations.
How can you confirm that clients and employees have read what you’ve sent them? Can messages sent from a chosen service be tracked for effectiveness? Or perhaps most importantly, will a messaging service work with your existing business software?
Rather than go through the hassle of repeatedly asking these questions while looking for a messaging service that fits your needs, AroFlo’s dynamic SMS alert feature covers all your bases and more. Built for the specifics of trade businesses, our SMS Alert and Notification feature is the ultimate tool for dispatching instructions to technicians, sending notifications to clients and spreading general correspondence across your entire business.
In this article, we’ll be answering your most pressing questions about AroFlo’s Event Messages feature, specifically covering SMS alerts. Read on to find out how this functionality works and why it’s such a powerful tool for businesses just like yours.